PRIVACY POLICY
Last Updated: December 13, 2024
At FranchiseWorld (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, store, disclose, and protect your Personal Information when you access or use our website, https://franchiseworld.com/ (the “Site”), and any related services (collectively, the “Services”). By using our Site or Services, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our Site or Services.
1. Scope and Applicability
This Policy applies to all users of the Site and Services located within India and elsewhere. We are committed to complying with all applicable Indian laws, including the Information Technology Act, 2000, and associated rules, as well as any future data protection laws enacted by the Government of India.
2. Information We Collect
We may collect two main categories of information:
Personal Information: This refers to information that can be used to identify you as an individual, either directly or indirectly. Examples include your name, email address, telephone number, postal address, and any other information you choose to provide to us.
Non-Personal Information: This includes information that cannot identify you personally. Examples include browser type, IP address, device information, pages viewed, and browsing patterns collected through cookies and similar technologies.
3. How We Collect Your Information
We may collect your information in several ways, including:
Information You Provide: When you register for an account, subscribe to our newsletters, submit inquiries, or otherwise interact with our Site or Services.
Automated Means: Through cookies, web beacons, log files, and similar technologies that help us track usage patterns, maintain security, and improve the functionality of our Site and Services.
Third Parties: We may receive information about you from third parties, such as franchisors, partners, or publicly available sources, in accordance with applicable laws.
4. Use of Your Information
We use your Personal Information to:
Provide, maintain, and improve our Site and Services.
Respond to your inquiries, comments, or feedback.
Personalize your experience, including providing you with franchise listings or information that may interest you.
Send you promotional materials, newsletters, and other communications you have consented to receive.
Enforce our Terms & Conditions and comply with legal obligations.
Detect and prevent fraudulent or unlawful activities and protect our rights, property, and safety.
5. Disclosure of Your Information
We may share your Personal Information under the following circumstances:
With Your Consent: We will share your information when you have expressly agreed to such disclosure.
Service Providers: We may engage third-party service providers to perform functions on our behalf, such as hosting, analytics, payment processing, and customer support. These service providers are bound by confidentiality obligations and may only use your Personal Information as instructed.
Legal and Regulatory Compliance: We may disclose your information as required by law, in response to legal processes, or to cooperate with law enforcement or regulatory authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction.
6. International Transfers
Your Personal Information may be stored and processed in India or other jurisdictions. When transferring data outside India, we will take appropriate measures to ensure the protection of your Personal Information in accordance with applicable laws.
7. Data Security
We implement reasonable security measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. However, no security practice is 100% foolproof, and we cannot guarantee the absolute security of your information. We encourage you to take steps to safeguard your own information, such as using strong passwords and keeping your login credentials confidential.
8. Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once we no longer need your information, we will securely delete or anonymize it.
9. Your Rights and Choices
Depending on the applicable laws and regulations, you may have certain rights regarding your Personal Information, including:
Access and Correction: You may have the right to access and correct the Personal Information we hold about you.
Deletion and Objection: You may request the deletion of your Personal Information or object to certain processing activities.
Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent at any time.
Opt-Out of Communications: You may opt out of receiving marketing communications from us by following the instructions provided in the email or contacting us directly.
To exercise these rights, please contact us using the contact details provided below. We will respond to your requests in accordance with applicable law.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze usage trends, and gather demographic information. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our Site.
11. Third-Party Links and Services
Our Site may contain links to third-party websites or integrate with third-party services. We have no control over and assume no responsibility for the content, privacy policies, or practices of such third parties. We encourage you to review their privacy policies before providing them with your Personal Information.
12. Children’s Privacy
Our Site and Services are not intended for children under the age of 18. We do not knowingly collect Personal Information from children. If you believe a child has provided us with their information, please contact us so we can take appropriate steps to delete it.
13. Changes to This Policy
We reserve the right to update or modify this Policy at any time. Any changes will be effective immediately upon posting the revised Policy on the Site. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the revised Policy
14. Contact Us
If you have any questions, concerns, or requests regarding this Policy or our data practices, please contact us at:
Email: info@franchiseworld.com
Telephone: +91-8879553535
15. Grievance Officer
In accordance with the applicable laws, if you have any grievances related to our data processing practices, you may contact our Grievance Officer at the contact details provided above. We will endeavor to address your concerns promptly and in accordance with applicable legal requirements.